At this level, people are tuning out the speaker, daydreaming, or faking attention while thingking about unrelated matters. this causes relationship breakdown, conflicts and poor decision making because the person is busy finding fault, responding devensively, or becoming overly emotional. All of this influences either the talker or the listener to move into the flight-or-flight mode.
As you examine the three levels, you can imagine how different group and individual would work together based on which level they are activating.
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